Technology integrator for enterprise and government
We transform infrastructure, operations and security into business results
We deliver end-to-end turnkey projects in telecommunications, Contact Center, cybersecurity, infrastructure and software for organizations that cannot afford downtime.
Clients and operations — Mexico and Latin America
CFEGrupo Posadas / KonexoInterjetPROFEDETCardif BNPZurichPepsicoPEMEXBBraunInbursaCFEGrupo Posadas / KonexoInterjetPROFEDETCardif BNPZurichPepsicoPEMEXBBraunInbursa
Enterprise portfolio
Services for critical operations and sustainable growth
We consolidate technology, processes and support to improve continuity, productivity and end-customer experience.
Omnichannel Contact Center
Multichannel operations for sales, service and collections focused on productivity.
Telecom & Unified Communications
Voice, data and video integration for operational continuity at offices and remote work.
Cybersecurity & Monitoring
Critical infrastructure protection with preventive controls and risk response.
Infrastructure & Data Center
Physical and logical design and implementation to grow securely and scalably.
Software & Integration
Application development and integration to connect processes, data and business platforms.
Managed Services
Continuous operations with certified technical support to protect SLA and service quality.
Proven experience
Featured projects in high-demand sectors
Representative examples of the type of solutions implemented by Varcom.
CFE — Voice & Data Infrastructure
Voice, data, structured cabling and CCTV solutions for key areas of the organization.
↗ Improved operational reliability for critical infrastructure.
Grupo Posadas / Konexo — Contact Center
Platform integration for contact center operations with voice and data components.
↗ More efficient service and full traceability.
BBraun — Corporate & Distribution Center
Site deployment, LAN, WiFi, CCTV and security to strengthen connectivity and operational control.
↗ Standardized, secure and scalable operation.
Delivery methodology
Results-driven and operationally continuous
01
Consultative Diagnosis
Business objectives, operational risks and technical needs with real priority.
02
Solution Architecture
Comprehensive proposal with technology, scope, deliverables and service model.
03
Controlled Implementation
Phased execution with project governance, testing and quality assurance.
04
Adoption & Transfer
Training, stabilization and documentation to accelerate results.
05
Ongoing Operations
Support, monitoring, continuous improvement and platform evolution over time.
Industries served
Cross-sector expertise for complex needs
Technology ecosystem
Technologies we operate and integrate with
National coverage
Operational presence in strategic locations
Ciudad de México (corporativo)
Guadalajara
Monterrey
Toluca
Puebla
Querétaro
Cuernavaca
Pachuca
Colima
León
Specialized support center
Support operations to protect your SLA
- Helpdesk and ticket management
- Remote support and continuous monitoring
- NOC & SOC for visibility and response
- Chat support and incident follow-up
Turn your operations into a competitive advantage
Request an executive meeting and receive a tailored proposal
We help you define scope, timelines, architecture and implementation roadmap focused on real impact.
Cerro de la Estrella 420, Campestre Churubusco, Coyoacán, CDMX · +52 55 5543 6946